ContractServiceBundles

This entity describes an Autotask Service Bundle added to a Recurring Service type contract. Autotask Service Bundles group multiple Services for purchase. In Autotask, Administrators create and manage Autotask Service Bundles from the Admin module: Products and Services > Services > Service Bundles. Service Bundles are added to a Contract when the contract is create or through the Contract Summary view.

The entity specifies an adjustedPrice where applicable. It does not specify the number of units of the service bundle that have been added to the contract. To add ContractServiceBundle units to the contract, or remove units, use the ContractServiceBundleAdjustment entity.

BEFORE YOU BEGIN  It's important to understand how Recurring Service Contracts interact with Autotask and influence other entities. Before you use the API to create or manage this type of contract, we recommend that you read our Adding a recurring service contract article. Then, review the Conditions and requirements and Special field attributes sections of this article to get started.

NOTE  You can refer to the Online Help to find root and child access URLs of the entity you wish to query. Refer to Finding resource and child access URLs of REST API entities for more information.

Entity details

Entity Name: ContractServiceBundles

Entity Path:

/atservicesrest/v1.0/ContractServiceBundles

Parent Entity:

Contracts

Can Create:
Can Update:
Can Query:
Can Delete:  
Can Have UDFs:  

Conditions and requirements

General

  • Resources with security levels that specify limited or no contract visibility cannot create, update, or query this entity.
  • The ContractServiceAdjustment can be created without the specified ContractService entity in place. If the API creates a ContractServiceAdjustment entity and the API cannot find the correct ContractService entity, it will create it.
  • On update, all fields are Read-Only except for adjustedPrice and invoiceDescription.
  • On Create(), contractID must reference a Recurring Service type Contract (Contract.ContractType = 7).

Special field attributes

Field Conditions and Requirements
adjustedPrice

If the Multi-currency Installed Module is enabled, this field will return the relevant Customer Currency value instead of the Internal Currency value.

adjustedUnitPrice allows a negative value (allows users to apply discount).
internalCurrencyAdjustedPrice, internalCurrencyUnitPrice. If the Multi-currency Installed Module is enabled, these fields will return the saved Internal Currency value.

invoiceDescription

On Query(), if the contract service or bundle is configured to Use Standard Invoice Description in the UI, we will return the service/bundle’s invoice description from Admin. Otherwise we will return the custom invoice description value.

On Create() or Update(), if

  • no invoiceDescription value is supplied in the request, we will set the ContractService or ContractServiceBundle to Use Standard Invoice Description in the UI.

  • Supplying an invoice description value matching the service/bundle’s invoice description in Admin will set the ContractService or ContractServiceBundle to Use Standard Invoice Description in the UI.

  • Supplying any other value for invoice description will set the ContractService or ContractServiceBundle to Customize Invoice Description for this Contract” in the UI.

serviceBundleID The same serviceBundleID can be added to the same contract more than once.
unitPrice

unitPrice allows a negative value (allows users to apply discount).

If the Multi-currency Installed Module is enabled, this field will return the relevant Customer Currency value instead of the Internal Currency value.

Field definitions

The following table describes the standard Autotask fields for this entity. Refer to the following articles for more information about working with these fields:

To learn how to query picklist endpoints, refer to Understanding picklists.

Notes

  • For string datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
  • LT indicates Local Term.
  • If this entity has child collections, they will appear in a Child collection access URLs or an Entity URLs and relationships drop-down in the Entity details section of this article.
  • You can call the /query/count/ endpoint of a resource to determine how many records a collection holds.
Field Name Datatype Read-Only Is Required Reference Name Picklist
adjustedPrice decimal        
contractID integer Contracts  
id long    
internalCurrencyAdjustedPrice
(Multi-currency module only)		 decimal      
internalCurrencyUnitPrice (Multi-currency module only) decimal      
internalDescription string (100)        
invoiceDescription string (1000)        
quoteItemID long QuoteItems  
serviceBundleID integer ServiceBundles
unitPrice decimal        

Additional resources