Configuring single sign-on with Datto SSO (Authweb)

NOTE  This topic provides vendor-specific instructions. For general instructions, refer to Configuring Single Sign-On (OpenID Connect).

Overview

Datto SSO (Authweb) has been enhanced to support the OIDC (OpenID Connect) protocol used by Autotask. Datto partners now have the option to use Authweb as their identity provider. You can log in once to use multiple Datto applications, including:

  • Autotask
  • Datto RMM
  • Datto Workplace Manager and Datto File Protection Manager
  • Datto Partner Portal
  • Datto SaaS Protection
  • Backupify/Datto SaaS Protection for G Suite and Office 365

NOTE  Autotask will continue to support other identity providers using the OIDC protocol, and 2-factor authentication using an authentication code.

Configuration requirements

  • This feature must be enabled in your Partner Portal.

  • You must be a Security Administrator in the Partner Portal and an Administrator in Autotask.

Configuration steps

Configuring OIDC is a two-step process:

  1. In step one, you configure OIDC SSO between the Datto Partner Portal and your Autotask instance.

  2. In step two, you configure OIDC SSO between the Partner Portal and individual Autotask user accounts.

For information on the various ways of logging into Autotask when SSO is enabled, refer to Authweb Login Workflows.