Configuring Autotask SSO with Auth0

PERMISSIONS  Security level with Admin permission to configure Resources/Users (HR) and system administrator role for the Identity Provider

NAVIGATION  Left Navigation Menu > Admin > Admin Categories > Organization Settings & Users > Resources/Users (HR) > Security > Single Sign-On (OpenID Connect (OIDC))

NOTE  This topic provides vendor-specific instructions. For general instructions, refer to Configuring Single Sign-On (OpenID Connect).

  1. Log into Auth0 with an Administrator account.
  2. On the dashboard, click New Client.
  3. Enter a name, such as Autotask.
  4. As a client type, select Regular Web Applications.
  5. Click Create.
  6. Click Settings.
  7. Copy the Client ID and Client Secret fields and paste them into the same fields on the Single Sign-On (OpenID Connect) page.
  8. Copy the Callback/Redirect URL from the Single Sign-On (OpenID Connect) page into the Allowed Callback URLs field.
  9. Scroll to the bottom of the page and click Show Advanced Settings.
  10. Click OAuth.
  11. Enter RS256 into the JasonWebToken Signature Algorithm field.
  12. Click Endpoints.
  13. Copy the OpenID Configuration field and paste it into the OpenID Connect Discovery Document* field on the Single Sign-On (OpenID Connect) page.
  14. Click Save Changes.