WorkTypeModifier

IMPORTANT  The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will be deactivated.

This entity describes a modifier for a given Work Type AllocationCode. It matches the modifier to a work type allocation code id, and stores a value and the modifier type.

In Autotask, Work Types are allocation codes for labor charges. hey are managed under Billing Codes, accessed from > Admin > Features & Settings > Finance, Accounting, & Invoicing > Billing Codes. Modifiers can be configured when adding or editing the Work Type.

Entity details

You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.

Entity Name: WorkTypeModifier
Can Create:  
Can Update:
Can Query:
Can Delete:  
Can Have UDFs:  

Fields that cannot be queried

The following fields from this entity will return an error when queried.

  • ModifierType
  • ModifierValue

Field definitions

The following table describes the standard Autotask field objects for this entity.

  • To retrieve more detailed information specific to a particular Autotask implementation, use the Web Services API call The getFieldInfo() SOAP API call.
  • For information on entity UDFs, use getUDFInfo().
  • For String datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
  • LT indicates Local Term.

For more information about fields marked as picklists, review our Understanding picklists article.

Field Name Label Datatype Read Only Is Required Reference Name Picklist
id Currency ID long    
ModifierType Modifier Type integer    
ModifierValue Modifier Value decimal      

Modifier types for WorkTypeModifier

The WorkTypeModifier.ModifierType picklist contains the following modifier types.

Type Equals
0 Use Role Rate
1 Use Role Rate +/- [Value]
2 Use Role Rate multiplied by [Value]
3 Use Custom Rate of [Value]
4 Use Flat Rate of [Value]