DeletedTicketActivityLog
IMPORTANT The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will eventually be deactivated. At this time, there is no end-of-lifecycle date.
This entity contains the records for the Deleted Ticket Activity journal located in the Autotask application at 
> Admin > Features and Settings > Projects & Tasks > Deleted Task Activity Log. The Deleted Ticket Activity log provides a list of ticket time entries, notes, and attachments that were deleted from your system.
Entity details
You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.
| Entity Name: | DeletedTicketActivityLog |
| Can Create: | |
| Can Update: | |
| Can Query: |
|
| Can Delete: | |
| Can Have UDFs: |
Conditions and requirements
General
- This entity is only available to users with Admin-level access to Projects & Tasks or Service Desk.
Field definitions
About this table
The following table describes the standard Autotask field objects for this entity.
- To retrieve more detailed information specific to a particular Autotask implementation, use the Web Services API call The getFieldInfo() SOAP API call.
- For information on entity UDFs, use getUDFInfo().
- For String datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
- LT indicates Local Term.
For more information about fields marked as picklists, review our Understanding picklists article.
| Field Name | Label | Datatype | Read-Only | Is Required | Reference Name | Picklist |
|---|---|---|---|---|---|---|
| ActivityDateTime |
Activity Date/Time |
datetime |
|
|
||
| CreatedByResourceID |
Created By Resource ID |
integer |
|
|
Resource | |
| DeletedByResourceID |
Deleted By Resource ID |
integer |
|
|
Resource | |
| DeletedDateTime |
Deleted Date/Time |
datetime |
|
|
||
| EndDateTime |
End Date/Time |
datetime |
|
|
||
| HoursWorked |
Hours Worked |
decimal |
|
|
||
| id |
Deleted Ticket Activity Log ID |
long |
|
|
||
| NoteOrAttachmentTitle |
Note Or Attachment Title |
string (255) |
|
|
||
| StartDateTime |
Start Date/Time |
datetime |
|
|
||
| TicketID |
Ticket ID |
integer |
|
|
Ticket | |
| TicketNumber |
Ticket Number |
string (50) |
|
|
||
| TypeID |
Type ID |
integer |
|
|
|
