DeletedTicketActivityLog

IMPORTANT  The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will be deactivated.

This entity contains the records for the Deleted Ticket Activity journal located in the Autotask application at > Admin > Features and Settings > Projects & Tasks > Deleted Task Activity Log. The Deleted Ticket Activity log provides a list of ticket time entries, notes, and attachments that were deleted from your system.

Entity details

You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.

Entity Name: DeletedTicketActivityLog
Can Create:  
Can Update:  
Can Query:
Can Delete:  
Can Have UDFs:  

Conditions and requirements

General

  • This entity is only available to users with Admin-level access to Projects & Tasks or Service Desk.

Field definitions

The following table describes the standard Autotask field objects for this entity.

  • To retrieve more detailed information specific to a particular Autotask implementation, use the Web Services API call The getFieldInfo() SOAP API call.
  • For information on entity UDFs, use getUDFInfo().
  • For String datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
  • LT indicates Local Term.

For more information about fields marked as picklists, review our Understanding picklists article.

Field Name Label Datatype Read-Only Is Required Reference Name Picklist
ActivityDateTime

Activity Date/Time

 datetime    
CreatedByResourceID

Created By Resource ID

 integer Resource  
DeletedByResourceID

Deleted By Resource ID

 integer Resource  
DeletedDateTime

Deleted Date/Time

 datetime    
EndDateTime

End Date/Time

 datetime    
HoursWorked

Hours Worked

 decimal    
id

Deleted Ticket Activity Log ID

 long    
NoteOrAttachmentTitle

Note Or Attachment Title

 string (255)    
StartDateTime

Start Date/Time

 datetime    
TicketID

Ticket ID

 integer Ticket  
TicketNumber

Ticket Number

 string (50)    
TypeID

Type ID

 integer