InventoryItemSerialNumber

IMPORTANT  The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will be deactivated.

This entity describes a serial number associated with an Inventory Item. It allows users to track and manage Inventory Items created from serialized Products, that is, Autotask Products that require a unique serial number. An InventoryItemSerialNumber entity can be associated with only one InventoryItem.

Entity details

You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.

Entity Name: InventoryItemSerialNumber
Can Create:
Can Update:
Can Query:
Can Delete:  
Can Have UDFs:  

Conditions and requirements

General

  • Inventory Add/Edit Items permission is required to create or update an InventoryItemSerialNumber.
  • To query, you must have View permission and Inventory access (site installed module access and security level feature/section access)
  • To create/update, you must have View and Create permission and Inventory access (site installed module access and security level feature/section access)

Special field attributes

Field Conditions and Requirements
InventoryItemID InventoryItemID must reference an InventoryItem based on a serialized Product; that is, InventoryItem.ProductID must reference a Product where Serialized = True.
SerialNumber

For create() and update(), SerialNumber must be unique.

SerialNumber cannot be updated if the InventoryItemID is associated with an InventoryItem that has been picked or delivered/shipped.

Field definitions

The following table describes the standard Autotask field objects for this entity.

  • To retrieve more detailed information specific to a particular Autotask implementation, use the Web Services API call The getFieldInfo() SOAP API call.
  • For information on entity UDFs, use getUDFInfo().
  • For String datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
  • LT indicates Local Term.

For more information about fields marked as picklists, review our Understanding picklists article.

Field Name Label Datatype Read Only Is Required Reference Name Picklist
id Inventory Item Serial Number ID long    
InventoryItemID Inventory Item ID long InventoryItem  
SerialNumber Serial Number string (100)