ResourceSkills
This entity describes skills associated with an Autotask Resource. When assigning tickets via the API, this entity provides information to assist in matching the Problem/Incident to resources with the proper skill level.
To access or update ResourceSkills data, the user logged into the API must have security level must include Resources/Users (HR) permission.
NOTE You can refer to the Online Help to find root and child access URLs of the entity you wish to query. Refer to Finding resource and child access URLs of REST API entities for more information.
Entity details
| Entity Name: | ResourceSkills |
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Entity Path: |
/atservicesrest/v1.0/ResourceSkills |
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Parent Entity: |
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| Can Create: | |
| Can Update: |
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| Can Query: |
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| Can Delete: | |
| Can Have UDFs: |
Field definitions
About this table| Field Name | Datatype | Read-Only | Is Required | Reference Name | Picklist |
|---|---|---|---|---|---|
| id | long |
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| resourceID | long |
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Resources | |
| skillDescription | string (2000) | ||||
| skillID | long |
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Skills | |
| skillLevel | long |
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