Setting up services for Xerox PageConnect/XPPS

What services and bundles should I set up?

The Monthly Base Price for a PageConnect/XPPS printer is billed as a Recurring Service or Bundle in Autotask.

The PageConnect/XPPS Base Price has two components, the Base Service Fee, and the Base Supply Fee. In Autotask, you can either:

  1. Set up one service that includes both the Base Service and the Base Supply fee, or
  2. Set up a separate Service for the Base Service and the Base Supply fee, and create a Service Bundle that includes both

NOTE  Best Practice: Since a Service Bundle billing item cannot be split into its components anyway, for ease of set up, we recommend that you set up one "Base Price" Service that includes both the Service and the Supply Fees.

You will also need to decide whether you will set up a separate Service/Bundle for each Xerox printer model, or each cost/price variation. If the price is the same for the service, different printer models can share one service.

EXAMPLE   If the base service for the Xerox 1100 and the Xerox 1200 is $50, you can use the same Service.

Setting up PageConnect/XPPS services

To set up a Service for billing the PageConnect/XPPS Base Price:

  1. To open the page, use the path(s) in the Security and navigation section above.
  2. Click New to add a new, editable row to the top of the list of existing Services.
  3. Enter a Service Name.  This is a required field.

NOTE  The Service and Bundle names should include the name or names of all printers that will be using this service. Example of a Service name: "Phaser 8700 PageConnect/XPPS Base Service Fee".

For information on setting up Services, refer to Setting up your services. For information on combining Services into a Service Bundle, refer to Setting up service bundles.