Transitioning existing customers and vendors to Multi-currency

Once you enable Multi-currency, assigning a customer currency to a new customer is as easy as populating any other field. You simply select it when you create or edit the organization record. The only requirement is that you have not yet posted anything against the organization.

You can change the currency of a customer account as long as none of the following scenarios applies:

  • The organization is associated with posted billing items, either as the revenue organization (the organization that was billed), or the cost organization (the organization where the work was done)
  • The organization has 10,000 or more pending billing items
  • The organization is the parent organization of another organization
  • The organization is the billing organization for another organization

You can change the currency of a vendor account as long as none of the following scenarios applies:

  • You have created a purchase order for the vendor
  • At least one product has this account selected as its vendor

TIP  For vendor accounts, data modification is not available. If the vendor has existing dependencies, you may want to assign your internal currency to the organization so that the values in existing POs are not assigned a different currency, and create a new vendor account to use with the new currency.